• P.O. Box 65900 Washington, D.C. 20035-5900
  • 202-257-5446
  • P.O. Box 65900 Washington, D.C. 20035-5900
  • 202-257-5446

February 10, 2015

Sgt. Shaft caricatureDear Sgt. Shaft,
I am a legally blind Veteran who currently gets most of my prescriptions filled at a DOD Pharmacy, i.e. Randolph Air force Base, TX. I have experienced difficulty being able to tell my prescriptions apart and believe that the use of ScripTalk would ease that problem as well as promote safety in the use of these medications. I know there are other blinded veterans who get their prescriptions from other DOD pharmacies. Would it be possible to make an arrangement whereby some of the DOD pharmacies can offer ScripTalk?

Thank you very much for your help and consideration

Best Regards,
E. M
Via the internet

Dear EM,
ScripTalk Station gives those who can’t read their prescriptions a safe and easy way to listen to all the information printed on the label.  The tabletop ScripTalk Station reads a thin antennae and microchip embedded within the label by the pharmacy. By placing the prescription over the ScripTalk Station Reader, all the information is read out loud. I urge the Department of Defense to do what the VA Medical Centers have been doing for many years and prove the Script Talk devices.

Shaft Notes
Veterans can now track the status of most of their prescriptions online, thanks to an innovative idea by a Department of Veterans Affairs’ (VA) employee. The new 24/7 service allows online tracking for most prescriptions mailed from the VA Mail Order Pharmacy.

The Prescription Tracker was recommended by VA employee Kenneth Siehr, a winner of the President’s 2013 Securing Americans Value and Efficiency (SAVE) Award. Siehr’s idea focused on the use of technology as a way to save money and improve the services VA provides to its patients.

“Our nation’s Veterans deserve a first-class pharmacy and quality customer service as a part of the exceptional health care available from VA,” said Siehr, the National Director for Consolidated Mail Outpatient Pharmacies. “It is an honor to be part of serving Veterans and to have been recognized for an idea that enhances our services to them.”

More than 57,000 Veterans are currently using the service through My HealtheVet, an online feature that allows Veterans to partner with their health care team. The number is expected to grow as VA starts to educate Veterans about the new feature.  Later this month, the tracking feature will include images of the medication that dispensed. Over the next year, a secure messaging alert will be added so that Veterans know when a medication was placed in the mail.

U.S. Department of Veterans Affairs (VA) Secretary Robert A. McDonald and attorneys representing homeless veterans in Los Angeles announced an agreement that dedicates  the West Los Angeles VA campus to serving veterans in need, and commits the department to design a plan to help end homelessness among veterans in Los Angeles County. The agreement is an important step forward in carrying out President Obama’s commitment that no veteran should live on the streets, or forego necessary medical and psychological services.

“This agreement offers VA a historic opportunity to build new community relationships in Los Angeles and continue the work needed to end veteran homelessness here,” said Secretary McDonald.  “VA is proud of the progress we’ve made in ending veteran homelessness—down 33 percent since 2010—but we won’t be satisfied until every veteran has a home.”

Under the agreement, Secretary McDonald and plaintiffs’ representatives will develop by February 13, 2015 a written plan to help end veteran homeless in Greater Los Angeles. The plan will focus on serving veterans, particularly homeless veterans, women veterans, aging veterans and veterans that are severely disabled. Secretary McDonald will appoint a Special Assistant, who will report directly to him, to oversee the plan’s implementation with the necessary resources and support.

“This historic agreement, forged through the leadership of Secretary McDonald, creates a partnership that will be invaluable to help end veteran homelessness in Los Angeles, provide needed medical care and services, and make concrete our commitment to those who served our nation’s highest calling,” said Ron Olson, one of the counsels for the organizations bringing the lawsuit.

Under the agreement, Secretary McDonald will also launch an accelerated process to develop a new long-term Master Plan for the future use of the West Los Angeles campus.  This Master Plan, which is targeted to be completed by October 16, 2015, will prioritize the provision of bridge housing and permanent supportive housing.  It will also describe an exit strategy for third-party land use agreements that do not comply with applicable laws, and do not fit within the Master Plan.  Representatives from the veterans’ community will be actively involved in providing input to the Master Plan, along with other stakeholders, including the local community.

Attorneys for homeless veterans agreed to pursue a dismissal of the lawsuit Valentini v. McDonald, which was filed in 2011. Plaintiffs are represented by the ACLU Foundation of Southern California, Public Counsel, and Inner City Law Center, with the pro bono support of Arnold & Porter LLP, Munger, Tolles & Olson LLP, and Harvard Law School Professor Laurence H. Tribe.  The landmark case was a major impetus behind realizing the vision of eliminating homelessness in Los Angeles among veterans who entered the military to serve the nation.

“The Department of Justice is pleased to have come to a positive resolution in this nearly four year litigation,” said Acting Assistant Attorney General Joyce R. Branda for the Justice Department’s Civil Division. “Ending this litigation will facilitate the continuing partnership between the Department of Veterans Affairs and key stakeholders to end veteran homelessness in greater Los Angeles in 2015 and beyond.”

The 387-acre West Los Angeles VA campus was deeded to the United States in 1888 to serve as a home for disabled veterans.  Today, Los Angeles has the nation’s largest population of homeless and veterans with disabilities.

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